1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Mailing address
- Payment or reimbursement details
- Demographic information (optional and only when relevant to assignments)
1.2 Mystery Shopper Profile Information
To match shoppers with assignments, we may also collect:
- Shopping preferences
- Availability
- Experience or qualifications
- Photos or documents you upload (e.g., receipts, reports)
1.3 Automatically Collected Data
When you visit our website, we may automatically gather:
- IP address
- Device and browser type
- Pages viewed
- Cookies or tracking technology data
This information helps us secure and improve our website.
2. How We Use Your Information
We use collected data to:
- Register you as a mystery shopper
- Assign and manage mystery shopping tasks
- Communicate about assignments and program updates
- Process payments or reimbursements
- Verify compliance with assignment guidelines
- Improve our website, services, and shopper experience
- Maintain security and prevent fraudulent activity
We only collect the information necessary for legitimate business purposes.
3. Legal Bases for Processing (For GDPR-Applicable Regions)
If you are located in the European Economic Area (EEA), we process your data under one or more of the following:
- Consent
- Contractual necessity (e.g., paying you for completed assignments)
- Legitimate interests
- Legal obligations
4. How We Share Your Information
We do not sell or rent your personal data.
We may share information with:
- Clients only when necessary for assignment verification
- Service providers (e.g., payment processors, hosting services)
- Legal authorities, if required by law
- Internal team members, for program administration
All third-party providers are required to protect your information.
5. Data Retention
We retain your data only for as long as necessary to:
- Manage your participation in mystery shopping programs
- Comply with legal obligations
- Resolve disputes
You may request deletion of your profile at any time.
6. Cookies and Tracking Technologies
We may use cookies or similar technologies to:
- Improve website functionality
- Personalize your experience
- Analyze website performance
You can manage cookies through your browser settings.
7. Your Rights
Depending on your location, you may have rights such as:
- Access to your personal information
- Correction of inaccurate data
- Deletion of data (“right to be forgotten”)
- Objection to or restriction of processing
- Data portability
- Withdrawal of consent
To exercise your rights, contact us at: [Your Contact Email]
8. Security of Your Information
We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet is 100% secure.
9. Children’s Privacy
Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from minors.
10. International Transfers
If you are located outside the country where our servers are hosted, your information may be transferred internationally. We use appropriate safeguards to ensure data protection.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.